{"status":404,"reasonKey":"com.atlassian.pocketknife.api.commons.error.AnError","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/53ceb027-146f-43e6-a8d3-015eadc317d8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlODhmY2ViMi0yYzg3LTQwMDQtODcxZS1iZGVjNWU3MjA0NGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjUzY2ViMDI3LTE0NmYtNDNlNi1hOGQzLTAxNWVhZGMzMTdkOCI6WyJyZWFkIl19LCJleHAiOjE3NDY3NzU1MTEsIm5iZiI6MTc0Njc3NDkxMX0.13HbydawdvaMw1cQ8S0F059oIXHh3t6fvfF4wcUyiGw&client=e88fceb2-2c87-4004-871e-bdec5e72044b&mode=fit","logoId":"53ceb027-146f-43e6-a8d3-015eadc317d8","isLogoAvailable":true,"helpCenterTitle":"Welcome","sharedPortalName":"WorkJam Support","userInitialAnnouncementHeader":"Latest Announcements","userInitialAnnouncementMessageWiki":"<p>Welcome to WorkJam Support! Take a <a href=\"https://share.vidyard.com/watch/7RjHHJ4o9B2MBYsJvkomWh\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">quick tour </a> now to know more about the portal</p>\n<p>Please <a href=\"https://workjam.atlassian.net/servicedesk/customer/user/login?destination=portals\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">log in</a> in order to search the full WorkJam knowledgebase and raise support tickets.</p>\n<p>Refer to the <a href=\"https://workjam.atlassian.net/wiki/spaces/WSPK/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">WorkJam Public Knowledgebase</a> for help logging in and other information.</p>\n<p>Check out the latest features in <a href=\"https://customer.support.workjam.com/servicedesk/customer/article/4262920373\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Release 2025</a></p>\n<p>Need to translate the Support Portal in your preferred language? Check out our detailed <a href=\"https://workjam.atlassian.net/servicedesk/customer/portal/17/article/3656614064\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">guide here</a>.</p>","translations":{"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome","sharedPortalName":"WorkJam Support","announcementHeader":"Latest Announcements","announcementMessage":"Welcome to WorkJam Support! Take a [quick tour | https://share.vidyard.com/watch/7RjHHJ4o9B2MBYsJvkomWh] now to know more about the portal\n\nPlease [log in|https://workjam.atlassian.net/servicedesk/customer/user/login?destination=portals] in order to search the full WorkJam knowledgebase and raise support tickets.\n\nRefer to the [WorkJam Public Knowledgebase|https://workjam.atlassian.net/wiki/spaces/WSPK/] for help logging in and other information.\n\nCheck out the latest features in [Release 2025|https://customer.support.workjam.com/servicedesk/customer/article/4262920373]\n\nNeed to translate the Support Portal in your preferred language? Check out our detailed [guide here|https://workjam.atlassian.net/servicedesk/customer/portal/17/article/3656614064].","localeDisplayName":"English (United States)"},"zh-TW":{"localeDisplayName":"Chinese (Taiwan)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"},"en-UK":{"localeDisplayName":"English (UK)"},"cs-CZ":{"localeDisplayName":"Czech (Czechia)"},"fr-FR":{"helpCenterTitle":"Bienvenue au service d'assistance informatique de WorkJam","sharedPortalName":"Centre d'aide WorkJam","localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0efed013-e383-425d-bc1f-60194d864ee0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlODhmY2ViMi0yYzg3LTQwMDQtODcxZS1iZGVjNWU3MjA0NGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBlZmVkMDEzLWUzODMtNDI1ZC1iYzFmLTYwMTk0ZDg2NGVlMCI6WyJyZWFkIl19LCJleHAiOjE3NDY3NzU1MTEsIm5iZiI6MTc0Njc3NDkxMX0.i0nDrLWsnv6wBZ444gtTVWbZo1p5-aHJBHX41TROpic&client=e88fceb2-2c87-4004-871e-bdec5e72044b&height=300&mode=fit","bannerMediaApiFileId":"0efed013-e383-425d-bc1f-60194d864ee0","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"errorMessages":["The knowledge base article could not be found."],"errorLogoClass":"default-error","nextActionUrl":"/servicedesk/customer/user/login?destination=portals","nextActionDisplayText":"Log in"}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=workjam","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"95639f26e83b794c4a4c06a1ef54145ae157580a_lout","baseUrl":"https://customer.support.workjam.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://workjam.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"115857600","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"e88fceb2-2c87-4004-871e-bdec5e72044b","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"bc1ec19bc8874478804e9a9f7a572568","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}